The Chef Supply

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Return Policy

Return and Exchange Policy

We offer 15-day exchange for products in saleable condition, and in original packing with original invoice. We do not offer refunds unless prior agreements have been obtained. Our returns and exchanges are subject to restocking fees, freight, and 4% on debit and credit transactions. Items that are opened, damaged and/or not in resalable condition may not be eligible for a refund or exchange. For purchases ordered online, freight charges are non-refundable. Return shipping costs will be deducted from your refund and can vary depending on the location of the return. No items that have been used, custom manufactured or made to order may be returned. All returned items are subject to an inspection period.

All scales and equipment sales are final. Used products will not be eligible for returns or exchanges, no exceptions.